This Payment Policy explains how payments are handled on the website of shyane. We aim to keep the payment process secure, transparent, and straightforward for all customers.
1. Accepted Payment Methods
We accept secure online payments through trusted payment providers.
Available payment options may include:
- Major credit cards
- Debit cards
- Other payment methods displayed at checkout
All orders must be paid in full at the time of purchase.
2. Payment Security
Our website uses SSL encryption to help protect customer information during checkout.
- Payments are processed securely through third-party payment processors.
- We do not store full credit card details on our servers.
These measures help reduce the risk of unauthorized access to sensitive payment information.
3. Pricing & Currency
- All prices are listed in U.S. Dollars (USD).
- Product prices and applicable charges are clearly displayed during checkout.
- Any applicable taxes or shipping fees are shown before order confirmation.
We do not intentionally add hidden fees after checkout.
4. Order Confirmation
Once payment has been successfully processed:
- Customers receive an order confirmation email.
- Orders are processed and shipped after payment confirmation.
If you do not receive an order confirmation, please contact our customer support team.
5. Payment Issues or Declines
If a payment fails or is declined:
- Verify your card details and billing information.
- Make sure the payment method has sufficient funds or available credit.
- Contact your payment provider for assistance if necessary.
We are not responsible for delays caused by payment authorization or payment provider issues.
6. Fraud Prevention
To protect both our customers and our business, we may review orders for fraud prevention and security purposes.
We reserve the right to:
- Delay order processing while verification is completed.
- Contact customers to confirm order or billing information.
- Cancel transactions that appear suspicious or unauthorized.
If an order is canceled after payment has been received, any applicable refund will be issued to the original payment method.
7. Policy Updates
We may update this Payment Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be posted on this page.
Need Help? Contact Us
If you have questions about payments or billing, please contact us:
shyane
Address: 13 Main St E, Wartrace, TN 37183, United States
Email: support@shyane.com
Phone: +1 931-205-1683
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (CST)
Saturday & Sunday: Closed
