Privacy Policy

This Privacy Policy describes how shyane collects, uses, and protects your personal information when you visit or make a purchase from our website. We respect your privacy and are committed to handling your information responsibly and transparently.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

Order Information

  • Purchase details
  • Order history
  • Transaction records

Payment Information

  • Payment details required to complete purchases are processed securely by third-party payment providers.
  • We do not store full credit card numbers on our servers.

Technical Information

  • IP address
  • Browser type
  • Device information
  • General website usage data for functionality and security

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Processing and fulfilling orders
  • Sending order confirmations and shipping updates
  • Responding to customer service inquiries
  • Improving website performance and user experience
  • Preventing fraud and maintaining website security
  • Complying with applicable legal obligations

We do not sell or rent customer personal information to third parties.

3. Cookies & Website Technologies

Our website may use cookies or similar technologies to:

  • Support essential website functions
  • Improve website performance
  • Understand general visitor behavior

You can adjust or manage cookie preferences through your browser settings.

4. Information Sharing

We may share personal information when necessary to operate our business, including with:

  • Payment processors
  • Shipping carriers
  • Website and hosting service providers

These providers are expected to handle information responsibly and use personal information only as necessary to provide their services or support our business operations.

5. Data Security

We take reasonable security measures, such as secure systems, encryption where appropriate, and limited access controls, to help protect personal information.

While no online system can be guaranteed to be completely secure, we take reasonable steps to safeguard customer information against unauthorized access, misuse, or disclosure.

6. Your Rights

Depending on applicable laws, customers may have the right to request:

  • Access to personal information we hold about them
  • Correction of inaccurate or incomplete information
  • Deletion of personal information, where applicable

Requests can be made by contacting us directly using the information provided below.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The most recent version will always be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

shyane
Address: 13 Main St E, Wartrace, TN 37183, United States
Email: support@shyane.com
Phone: +1 931-205-1683

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (CST)
Saturday & Sunday: Closed