Shipping policy

Effective Date: July 23, 2026

At Shyane, we are committed to delivering your order safely and efficiently. Please review our shipping policy below for information regarding order processing, delivery times, shipping methods, and other important details.

Order Processing

All orders are processed within 1–2 business days after your order has been successfully placed and payment has been confirmed.

Orders are processed Monday through Friday, excluding weekends and U.S. federal holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (when available).

Shipping Destinations

We currently ship to addresses within the United States.

At this time, we do not offer international shipping.

Estimated Delivery Time

Shipping Method Estimated Delivery Time
Standard Shipping 3–7 Business Days

Please note that delivery estimates begin after your order has been processed and shipped.

Shipping Costs

Shipping costs are calculated during checkout based on your delivery address, selected shipping method, and the contents of your order.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

Order Tracking

After your order has been shipped, you will receive an email with your tracking information (when available).

Tracking updates may take 24–48 hours to appear after the carrier receives your package.

Shipping Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Carrier service interruptions
  • High seasonal shipping volumes
  • Public holidays
  • Incorrect or incomplete shipping information

We appreciate your patience should any unexpected delays occur.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error in your shipping information, please contact us immediately.

Once an order has been shipped, we may not be able to modify the shipping address.

Lost or Delayed Packages

If your package appears delayed or has not arrived within the expected delivery timeframe, please contact our customer support team.

We will work with the shipping carrier to help locate your shipment and assist you in resolving the issue as quickly as possible.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery.

To help us investigate your claim, please include:

  • Your order number
  • A description of the issue
  • Clear photographs of the damaged package and product

Undeliverable Packages

Packages returned to us due to an incorrect address, failed delivery attempts, or refusal of delivery may be subject to additional shipping charges before being reshipped.

Contact Us

If you have any questions regarding shipping or your order, please contact us.

Business Name
Shyane

Business Address
17100 Laguna Canyon Rd
Irvine, CA 92618
United States

Phone
+1 (239) 312-2960

Email
support@shyane.shop

Business Hours
Monday – Sunday
10:00 AM – 08:00 PM (Pacific Time)

Thank you for choosing Shyane. We appreciate your trust and look forward to providing you with a smooth and reliable shopping experience.