Proudly Serving Customers Across the USA
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Free shipping on All Orders. No Minimum Purchase
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Proudly Serving Customers Across the USA
Free shipping on All Orders. No Minimum Purchase
Shyane is an online fashion store offering a curated selection of clothing, footwear, hats, accessories, and Western-inspired styles for customers looking to express their personal style.
Our business address is:
Shyane
17100 Laguna Canyon Rd
Irvine, CA 92618, USA
You can reach our customer support team by:
Email: support@shyane.shop
Phone: +1 (239) 312-2960
Orders are typically processed within 1–3 business days after payment has been successfully confirmed.
During holidays, promotions, or periods of high order volume, processing may take longer.
Estimated delivery is generally 3–7 business days after order processing.
Delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, or other circumstances outside our control.
Yes. When tracking information is available, it will be sent to the email address provided with your order after the package has been shipped.
If you need to change or cancel an order, contact us as soon as possible at support@shyane.shop.
We will try to accommodate your request before the order enters processing or shipping. Once an order has shipped, cancellation may no longer be possible.
Yes. Eligible items may generally be returned within 30 days of delivery.
Items should be unused, unworn, and in their original condition with tags and packaging where applicable.
Please contact us before sending anything back.
Contact support@shyane.shop with your order number and details about the item you wish to return.
Once the returned item has been received and inspected, an approved refund will be issued to the original payment method.
Please contact us as soon as possible at support@shyane.shop.
Include your order number and, where possible, photographs of the item and packaging. We will review the issue and help determine the appropriate resolution.
We accept the payment methods displayed during checkout. Available options may include major credit and debit cards and other payment methods supported by our payment providers.
Payments are processed through secure third-party payment providers. Shyane does not intentionally store your complete credit or debit card number or security code on its own systems.
Unless otherwise stated at checkout, prices are displayed in U.S. Dollars (USD).
Your bank or payment provider may apply currency conversion or other transaction fees.
First, verify that your payment details and billing information are correct. You may also contact your bank or payment provider or try another available payment method.
Please contact us immediately at support@shyane.shop if you notice an address mistake.
We will try to correct the address before shipment. Once an order has been shipped, changes may no longer be possible.
If your order has not arrived within the expected delivery period, contact us with your order number. We will review the available tracking information and assist you with the next steps.
Exchanges may be available depending on product availability. Please contact our support team if you need a different size, color, or item.
For order-related questions, email us at support@shyane.shop and include your order number. Providing clear details about your question will help us assist you more efficiently.
You can review our other policies on the website, including:
For any additional questions, please contact:
Shyane
17100 Laguna Canyon Rd
Irvine, CA 92618, USA
Email: support@shyane.shop
Phone: +1 (239) 312-2960
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