Shipping Policy

At Shyane, we want your shopping experience to be simple and convenient. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully confirmed.

Orders are not normally processed or shipped on weekends or U.S. public holidays. During busy periods, promotions, or holidays, processing may take a little longer.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

2. Shipping Time

Estimated delivery time depends on the shipping destination and the shipping method available at checkout.

Estimated transit time: 3–7 business days after order processing.

Please note that delivery estimates are not guaranteed. Delays may occur because of weather, carrier disruptions, holidays, incorrect address information, or other circumstances outside our control.

3. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your address before completing your purchase. Shyane is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

If you notice an address error after placing your order, please contact us as soon as possible at support@shyane.shop.

4. Order Tracking

When tracking information is available, it will be provided by email after your order has been shipped.

Please allow some time for tracking information to become active after the shipping carrier receives and scans the package.

5. Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us at support@shyane.shop with your order number.

We will review the available tracking information and assist you with the next steps.

6. Lost or Damaged Packages

If your package appears to have been lost or arrives damaged, please contact us as soon as possible.

For damaged packages, we recommend keeping the original packaging and taking photographs of the package and the damaged item, as these may be needed to investigate the issue.

7. Incorrect or Undeliverable Addresses

If a package is returned to us because the shipping address was incorrect, incomplete, or undeliverable, please contact our support team. Additional shipping charges may apply if the order needs to be shipped again.

8. Changes to This Shipping Policy

Shyane reserves the right to update this Shipping Policy when necessary. Any changes will be posted on this page with the updated policy information.

Contact Us

If you have questions about shipping or your order, please contact us:

Shyane
17100 Laguna Canyon Rd
Irvine, CA 92618, USA

Email: support@shyane.shop
Phone: +1 (239) 312-2960