Privacy Policy

Last Updated: August 30, 2026

At Shyane, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our online store. This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and transaction information
  • Payment information necessary to process your purchase
  • Information you provide when contacting customer support
  • Website usage and device information, such as IP address, browser type, and pages visited

We only collect information that is reasonably necessary to operate our business and provide our services.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders
  • Process payments and provide order confirmations
  • Ship products to you
  • Provide customer service and support
  • Communicate with you about your orders
  • Respond to questions or requests
  • Improve our website, products, and services
  • Detect and prevent fraud, abuse, or unauthorized activity
  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments are processed through secure third-party payment providers. Shyane does not need to store your complete payment card information on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and terms.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide a better shopping experience.

Cookies may be used to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Understand how visitors use our website
  • Improve website functionality and performance
  • Support relevant advertising and marketing activities where applicable

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We may share personal information with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping and delivery providers
  • Website and technology service providers
  • Customer support and communication providers
  • Marketing and analytics providers
  • Professional advisers or authorities when required by law

We do not sell your personal information simply because you provide it to us.

6. Third-Party Services

Our website may use third-party services that have their own privacy policies. These services may collect or process information according to their respective policies.

We encourage you to review the privacy policies of any third-party services you interact with through our website.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

9. Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Request information about how your information is used
  • Opt out of certain marketing communications

To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.

10. Marketing Communications

If you subscribe to promotional communications from us, you may receive emails about products, promotions, or other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are not legally permitted to use online shopping services.

If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.

When changes are made, the updated version will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Shyane
17100 Laguna Canyon Rd
Irvine, CA 92618, USA

Email: support@shyane.shop
Phone: +1 (239) 312-2960